3.16.20 COVID-19 Update - All Families - Trumpet Behavioral Health

3.16.20 COVID-19 Update – All Families

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TBH Families

As you’ve seen in previous communications, our Trumpet team is taking numerous steps to continue to provide important medical services to our families while mitigating the potential spread of the Coronavirus. Based on the information we have today, the current guidance of the CDC and health authorities within our service area we are still able to continue providing services in homes and our center at this time. This may change as we receive new information, the guidance changes, or the situation in our county evolves.

In an abundance of caution, we will be taking additional steps to promote the health and safety of the families and team members in our center by implementing social distancing whenever possible. Please review updated practices to be aware of, effective 3/16/20.

Proximity:

Health Screenings and Sanitation:

Particularly, with schools closed for the next several weeks, we recognize that our families may be navigating barriers with childcare and in ensuring that their children receive the needed educational and behavioral support. We would like to support you as much as we can. If it is appropriate to provide additional sessions or modify your scheduled hours, please reach out to your clinician to discuss what this may look like. Your clinician will then coordinate with our local team and scheduling to make these changes as quickly as possible.

We are continuing to support all of our families and team members in making the decisions that are right for them during this challenging time. If you feel that it is best to cancel your child’s sessions, you may do so without penalty. We also appreciate your patience and flexibility if your team members cancel sessions or are unavailable for a period of time; we will be doing our best to restaff these sessions as quickly as possible.

We know how challenging and emotional this situation is for you, for our teams, and for all of us in this country and around the world. We remain dedicated to providing your family with the medical care your family member needs whenever possible to do so safely. We continue to review additional safety measures and will continue updating are policies and procedures as indicated.

Please also continue to follow guidance on what we can all do to help prevent the spread of Coronavirus and other illnesses.

As a reminder:

What does Trumpet do?

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What can you and our Team Members do?

Use the following precautions to reduce the potential spread of disease:

We will continue to monitor the situation and other health related news and update you on further precautionary steps as directed by state and regional public health organizations and the Centers for Disease Control and Prevention (CDC).

Thank you for your continued thoughtfulness and partnership as we navigate the current situation together.

Your TBH Team

New Health Screening Policy

Team TBH, as we continue to take steps to protect our Team Member’s and Clients’ health, we are instituting a new health screening policy.

When a team member or client enters a TBH center for the first time or prior to entering a home for a home-based session the following questions should be asked of all present:

If any of the above questions are answered in the affirmative, please immediately ask the individual/s to leave the location and cancel the session. If it occurs prior to starting a home-based session please cancel the session before entering the residence. Please report this occurrence to HR and your supervisor.

If an individual refuses to answer any of the questions or is not able to, please ask them to leave until they can do so. If needed, please cancel the session. If all the questions are answered negatively (meaning with a NO answer) please proceed with the scheduled session.

Written by Joshua Sleeper, MBA, BCBA

Joshua Sleeper, Chief Executive Officer (CEO) of Trumpet Behavioral Health, started in the field of Applied Behavior Analysis (ABA) over 20 years ago. In college, he began working as a part-time therapist for a school district in California. There, he...

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