A. OUR COMMITMENT TO YOUR PRIVACY:
For state-specific rights for if you are a California resident, click here for additional terms and protections: Rights under the CCPA.
B. HOW TO CONTACT US.
You can update your preferences and information by updating your contact information through our Site or contacting us at the e-mail address or phone number below. Additionally, if you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the
Phone: (303) 989-8169
You can write to us at: 390 Union Blvd #300, Lakewood, CO 80228
C. PERSONAL INFORMATION.
While using our Site, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information about a natural person who is either identified or who can be identified from data provided by you or that comes into our possession.
We collect information from you both when you provide it voluntarily and also automatically when you use our Site. We may also collect Personal Information from other sources, as described below.
We collect Personal Information from you and any devices (including mobile devices) you use when you: use our Site, register for an account with us, register for our mailing list, book an appointment, provide us information on a web form, update or add information to your account, when you otherwise correspond with us, engage or connect with us through one of our social media pages, or chat with a patient support representative. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Information.
In addition, we also collect Personal Information about you from third parties in connection with our Site, including from the following sources:
- Data analytics service providers
- Email, chat and other communications service providers
- Customer service providers
- Advertising providers
- Social media platforms
- Promotional partners
Please note that when you apply for a job through our Site, you submit your Personal Information to Ultimate Software (UltiPro Services), a third party recruiting service, subject to the separate Terms and Conditions and Privacy Policies. Please carefully review those policies before submitting your Personal Information.
D. INFORMATION WE COLLECT
|Categories of Information||Description of Category||How We Use Your Information|
|Account Registration Information||Registering for an account is an optional service provided by our Site. You do not have to register to browse our Site. This is the Personal Information that is provided by you or collected by us to enable you to login and access your account and our Site. This includes your [name, address, email address, and phone number.] Some of the Personal Information we will ask you to provide is required in order to create your account.|| |
|Social Media Platforms||If you choose to access, visit, and/or use any of our pages on social media platforms such as Facebook, Twitter, Indeed, Instagram, Glassdoor or LinkedIn (“Social Media Platforms”), we may receive aggregate information and analysis about visitors’ usage of our pages on such Social Media Platforms. You may choose to provide Personal Information through Social Media Platforms, including without limitation your name, phone number, or address when you communicate with us on the Social Media Platforms, post suggestions or comments for us, or through other such interactions on the Social Media Platforms.|| |
|Event Registration||If you register for an event, we may ask for certain information to allow you to sign up and participate in the event. The exact information we collect will vary depending on the event. For example, we may ask for your first and last name and your child’s full name to confirm your participation, as well as your email address or mailing address to send you information about the event.|| |
|Payment Information||Our service provider may collect Personal Information if you pay your bill through a third-party payment portal offered through the Site. The exact Personal Information collected will vary depending on the payment method but will include information such as: || |
|Usage Information||This can be Personal Information and non-Personal Information that is collected about you when you are using our Site, and this may include: |
Cookies.Cookies are small data files that are downloaded onto your computer or mobile device when you use our Site, which are unique to your device or account. Cookies make it easier for you to use our Site by saving your preferences so that we can use these to improve your next and subsequent visits to our Site – for example, [remembering your login information]. Cookies help us learn which areas of our Site are useful and which areas need improvement.
Cookies may be either persistent or temporary (or session) cookies. A persistent cookie retains user preferences for a particular website, app or service, allowing those preferences to be used in future use sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Pixels, Web Beacons. We or third party partners may use invisible pixels or beacons on our Site to count how many users access or use certain pages, features or content. This information is collected and reported in the aggregate. We may use this information to improve our current Site offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Site.
|Anonymized Information||We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our Site for purposes that include data analysis, improving our Site, advertising, and developing new features and functionality within our Site.|
E. SHARING YOUR INFORMATION.
We share non-Personal Information with third parties at our discretion. We do not sell Personal Information. In connection with our Site, we may share your Personal Information with certain third parties who we engage to help us run our business and perform the services, including under the following circumstances:
- Software and service providers we use to manage and process your information, for example, providers of payment processing software (e.g., payment processing software).
- Web analytics providers who monitor and analyze the use of our Site
- Marketing service providers we use to communicate with you.
- Advertising service providers we use to assist us in providing personalized advertising.
- Hosting providers that provide database storage for our business.
- Other third parties that you expressly request us to share your Personal Information with.
Additionally, we will share your Personal Information with third parties where required by law, where it is necessary in connection with our Site or services, or where we have another legitimate interest in doing so.
Most of the third parties with whom we share your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States. These third parties are only permitted to use your Personal Information to the extent necessary to enable them to provide their services to us and are required to follow our express instructions and to comply with appropriate security measures to protect your Personal Information.
If we are subject to a merger or acquisition with/by another company, we may share information with the other company in connection with the transaction and your Personal Information may be transferred to such company upon the completion. Such acquiring company’s right to use your data shall be limited to the terms of this Policy unless additional notice is provided to you.
F. HOW WE SAFEGUARD YOUR INFORMATION.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk.
G. HOW LONG WE STORE YOUR INFORMATION.
We also will retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when Usage Information is used to strengthen the security or to improve the functionality of our Site or services, or we are legally obligated to retain Usage Information for longer periods.
H. YOUR RIGHTS AND CHOICES REGARDING YOUR INFORMATION.
Marketing Preferences. You can opt out from receiving future marketing communications from us at any time by using the unsubscribe function in the email you receive from us, or contacting us as set forth under “How to contact us” above. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, asking you to review a product or service you have ordered, or notifying you of product recalls. If you later opt back into getting marketing communications from us, we will remove your information from our opt-out databases.
Personalized Advertising. If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement, through your Site account settings, or through disabling ad cookies through your browser settings. You may also opt out of receiving interest-based ads from Amazon, Facebook and Google. You will continue to see ads on each platform, but they will not be personalized as a result of your actions on our Site. Please visit the links below if you wish to opt out or update your preferences:
- Amazon: https://www.amazon.com/adprefs
- Facebook: https://www.facebook.com/ads/preferences
- Google AdWords: https://adssettings.google.com/authenticated?hl=en
As noted above in “The Information We Collect,” you can choose whether to accept cookies by changing the settings on your browser or device. However, if you choose to disable cookies, your experience with our Site may be impaired and some features may not work as they were intended.
You can choose to limit the data that third party services (e.g., social media platforms) share with us using the options provided to you by the applicable third party service (for example, the options provided by a third party social media platform when you connect your social media account with our Site). You can also disconnect your use of our Site from the third-party service at any time using the options provided to you by the applicable third-party service. Please note, however, that if you disconnect from the third-party service, that will not delete the data we may have previously collected while you were connected.
I. STATE-SPECIFIC RIGHTS.
Depending on where you live, you may have certain rights with respect to Personal Information that we have collected and used under certain circumstances, which may include the following:*
- The right to request the following information regarding our use of your Personal Information:
- The categories of your Personal Information that we have collected
- The purposes for which we have collected or used such Personal Information
- The categories of sources for the Personal Information we have collected about you
- The categories of third parties with whom we have disclosed your Personal Information
- If we have disclosed your Personal Information for a business purpose, a list identifying the Personal Information categories that each category of recipient obtained
- The right to receive a copy of your Personal Information.
- The right to request us to erase your Personal Information when we no longer need such data in connection with our Site (subject to certain exceptions that may apply under applicable law).
* If you are a resident of a jurisdiction where one or more of these rights are granted to you under applicable law, and you wish to exercise any such rights listed above, please contact us by either:
Phone: (303) 989-8169
You can write to us at: 390 Union Blvd #300, Lakewood, CO 80228
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. Please understand that we are required to verify your request and may require you to provide some information to enable us to carry out such verification. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
J. TRANSFER OF DATA; SPECIAL NOTICE TO NON-U.S. USERS.
K. SENSITIVE PERSONAL INFORMATION.
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal information as this term is defined under applicable data protection and privacy laws (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal background or trade union membership) on or through the Site or otherwise to us.
Please note that our processing and use of PHI is governed by our separate PHI Privacy Notice.
L. POLICY ON CHILDREN’S INFORMATION.
Our Site is not created for anyone under the age of 13 (“Children” or “Child”). By using this Site, you represent that you are at least 13 years old. If you do not meet this age requirement, then you must not access or use our Site.
We do not knowingly collect personally identifiable information from anyone under the age of 14, and we do not target the Site to children under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us”, above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
M. LINKS TO OTHER SITES.
N. GOVERNING LAW AND JURISDICTION.